We have moved to a larger warehouse where we are able to ship out orders to you quicker :)
It means, we are now only able to cancel your order within 1 HOUR of ordering (free of charge) during our business hours, Mon-Fri from 10:00am to 6:00pm PST & Sunday from 9:00am to 2:00pm PST)
Please note: Once the order has been fulfilled, we are UNABLE to cancel your order and your package will be shipped.
We are sorry that we won't be able to make any exceptions to this rule due to system and process constraints with our warehouse.
If you are within 1 hour of ordering and during business hours, please email customer@vitaeapparel.com with the following information:
Full name
Order number
Reason for cancellation
Please read our cancelation policy HERE