Covid shipping delays announcements
Covid Shipping Time Update:
All orders are continuing to be packed and shipped out within 1-3 business days, following the date of purchase (please allow up to 7 business days during Holiday Season, sales or launch due to high volume of orders.) Our shipping carriers are unfortunately experienci...
Do I have to pay customs?
All our orders are shipped from Vancouver, Canada.
| | |
| --- | --- |
| COUNTRY | CUSTOM FEES |
| Canada | You will not have to pay any custom duties or taxes. |
| United States | If your order value is more than USD$ 800, you may have to pay custom duties and taxes. |
| European Union | Your...
How long does it take to ship to me?
Please allow 1-3 business days for processing your order. Our Warehouse Team is working around the clock to get your order out in time!
During busy launches, sales, restock or Holiday season, please allow up to 5-7 business days to process your order.
Once your order has a postage label created...
How much is shipping?
FREE SHIPPING for all orders over $125
The amount does not include shipping, taxes, and discounts!
Please proceed to check out and type in your address to calculate your shipping cost
Shipping prices are as follow, depending on exact location and time frame, price in CANADIAN DOLLARS
My total amount is over $125, why am I still being charged shipping?
We offer FREE SHIPPING over $125 - the amount does not include shipping, taxes, and discounts!
Please Note as of February 1, 2021 our Free Shipping threshold will be increasing from $100 to $125 due to a rise in shipping prices in general overall
This qualifies for FREE SHIPPING as...
All orders in North America will be shipped through Canada Post and Fleet Optiks.
All international orders will be shipped through Canada post, once reached your country it will be transferred to your Local Country’s carrier.
United States - USPS
United Kingdom - Royal Mail
Australia - AUS Post